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Service Catalogue > User Support > SafeCom

​​​APPLY FOR THIS SERVICE

To apply for this service, please complete the questionnaire to determine the specifications of the device that would be suitable for the department.
http://stbweb01.stb.sun.ac.za/safecom

On submission of the questionnaire a call will be logged and a quote will be send to the requester.

FUNCTIONS AND FEATURES 

A centralised print management system with accounting capabilities for its printing and copying environments to lower paper usage and reduce costs.

Secure Pull Printing with access control and full encryption.
Security: confidential printing and no unauthorised use of service
Efficiency: staff and students are able to print anytime, anywhere and restricted to location.
Convenience: print jobs are store for up to three days

Increase carbon footprint, reduce waste
Enables document accounting and cost recovery
Scan to email

 
​​​SERVICE AND SUPPORT

Service hours
The service is dependent on other services, such as the network
The print management service will run 24/7, except when upgrades and maintenance are scheduled

Service and Support
Any enquires or problems with the service can be reported to safecom@sun.ac.za or the IT Service Desk (021 808 4367)

Service Target
Provide availability of 99.9% not including scheduled change outages

Delivery Scope
Main Campus, Stellenbosch, Belpark & Tygerberg.

 
COST
A4 black single sided: R 0.42
A4 black double sided: R 0.76
A4 colour single sided: R 2.10
A4 colour double sided: R 4.12
A3 black single sided: R 0.99
A3 black double sided: R 1.74
A3 colour single sided: R 4.28
A3 colour double sided: R 8.32

General IT Service costs​

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