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Service Catalogue > User Support > Office Automation

​​​APPLY FOR THIS SERVICE

This service is only available for standard university computer assets. For support, log a request via e-mail: help@sun.ac.za

FUNCTIONS AND FEATURES

The main aim of office automation is to assist staff in using MS Office (Word, Excel, PowerPoint and Outlook) to empower staff members by assistance and self-help guides regarding the different functionalities.

Provide documentation and self-help material for general queries.
Educate and train staff to use MS Office through training sessions and/or recommendations.
Support all the various applications in the MS Office suite, Outlook, PowerPoint, Word, Excel, Access etc.
Providing advanced solutions to problems where required as far as possible.
Integration of software e.g. Outlook and SharePoint

Install latest MS Office Software on University of Stellenbosch assets.

 
​​​SERVICE AND SUPPORT

Service hours

Mondays - Fridays:
08H00 - 12H45
13H45 - 16H30

Weekends & public Holidays:
Closed

Service Support

Assistance and enquiries can be attained:
IT Service Desk 021 8084367 or help@sun.ac.za

Service Targets

24 hours

Delivery Scope

All affiliated campuses of Stellenbosch University

 
​​​SELFSERVICE AND FAQ'S

Outlook
Word
Excel
PowerPoint

COST

This service is free of charge for the period of the warranty only for standard IT approved assets.​

General IT Service costs​

​​​CONTACTS

Contact@ITservices

 

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