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Service Catalogue > User Support > Applications

APPLY FOR THIS SERVICE

The university is a Microsoft partner therefore a Microsoft Educational Agreement is in place, which allows the installation of the latest versions of any Operating Systems or Microsoft Office Product. This service is only available for standard university computer assets.

For any application installations or support, log a request via email: help@sun.ac.za

FUNCTIONS AND FEATURES

The following application are installed on all standard laptop of desktop configurations purchased through the IT department:

  • Latest supported operating systems (Windows 7. Please note Windows 8 will be installed only on special request from the applicant)
  • Microsoft Office 2013
  • Adobe Acrobat Writer
  • Afrikaans Speltoetser
  • TeraTerm
  • VNC
  • Java
  • Antivirus
 
​​​SERVICE AND SUPPORT

Service Hours

Mondays - Fridays:
08H00 - 12H45
13H45 - 16H30

Weekends & public Holidays:
Closed

Service Support

Assistance and enquiries can be attained:
IT Service Desk 021 8084367 or help@sun.ac.za

Service Targets

24 hours

Delivery Scope

All affiliated campuses of Stellenbosch University

 
​​​SELFSERVICE AND FAQ'S

Office automation
Spyware & Antivirus
Mobile Devices​​

COST

This service is free of charge for the period of the warranty only for standard IT approved assets.​

General IT Service costs​

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