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Service Catalogue > Purchasing > Hardware

​​​APPLY FOR THIS SERVICE

IT Services and Operations Division recommends products stated within the formal tender process.

Desktops & Laptops

Non-standard configurations can be emailed to: quote@sun.ac.za

FUNCTIONS AND FEATURES

  • 4 Year Next Business Day Warranty
  • Free hardware and software support for the warranty cycle
  • Long system lifecycles with a stable driver set
  • Manageable transitions between product range
  • IT Team are certified and have in-depth knowledge about the product range.
  • Latest supported version of Windows Operating System​
  • Microsoft Office Suite included and installed
  • Configuration and setup included
  • Online call logging and tracking
 
SERVICE AND SUPPORT

Service Hours

Mondays - Fridays:
08H00 - 12H45
13H45 - 16H30

Weekends & public Holidays:
Closed

Service Support

Assistance and enquiries can be attained:
IT Service Desk 021 8084367 or quote@sun.ac.za

Service Targets

Quote request will be attended to within 8 hours
Orders are submitted electronically or Business to Business Portal
Estimated Time of order arrival will be communicated

Delivery Scope​

All affiliations of Stellenbosch University

 
​​​SELFSERVICE AND FAQ'S

Create a budget
Create a purchase requisition
Write off an asset
E-Waste​

COST

General IT Service costs​

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