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Service Catalogue > Purchasing > Software

​​​APPLY FOR THIS SERVICE

The university is a Microsoft partner therefore a Microsoft Educational Agreement is in place, which allows the installation of the latest versions of any Operating Systems or Microsoft Office Product.

All software related requests can be logged via:
IT Service Desk 021 808 4367 or software@sun.ac.za

FUNCTIONS AND FEATURES 

The following application are installed on all standard laptop of desktop configurations purchased through the IT department:

  • Latest supported operating systems
  • Microsoft Office 2013
  • Adobe Acrobat Reader
  • Afrikaans Speltoetser
  • TeraTerm
  • VNC
  • Java
  • Antivirus
  • A user profile will also be set up and e-mail configured
  • Version upgrades of any of the standard software are free of charge​
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    ​​​SERVICE AND SUPPORT

    Service Hours

    Mondays - Fridays:
    08H00 - 12H45
    13H45 - 16H30

    Weekends & public Holidays: Closed

    Service Support

    Assistance and enquiries can be attained:
    IT Service Desk 021 8084367 or software@sun.ac.za

    Service Targets:

    24 hours

    Delivery Scope

    All affiliated campuses of Stellenbosch University

     
    ​​​SELFSERVICE AND FAQ'S

    Office automation
    Spyware & Antivirus
    Mobile Devices​​
    Data Management

    COST

    This service is free of charge for the period of the warranty only for standard IT approved assets.​

    General IT Service costs​

    ​​​CONTACTS

    Contact@ITservices

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