Home   A - Z Index   Site Map   My.Sun   IT Blog   Self Help Guides  

Service Catalogue > Network Connectivity > VPN

​​​APPLY FOR THIS SERVICE

E-mail registration request to help@sun.ac.za. After registration, access is granted via the Fortinet SSL VPN Client.

FUNCTIONS AND FEATURES 


Extends the University network across a public network, such as the Internet. Facilitates a secure connection between you and the VPN server (SU network)​.

 
​​​SERVICE AND SUPPORT

Service hours

The VPN service will run 24/7, except when upgrades and maintenance are scheduled, but is dependent on other services, such as the network.

Support hours

Assistance and enquiries: IT Service Desk 021 8084367 or help@sun.ac.za

Service targets

99,9% availability

Delivery Scope

All affiliated campuses of Stellenbosch University

 
​​​SELFSERVICE AND FAQ'S

Detailed instructions on installing and using the VPN client with ease can be found here.

COST

The software (client) is free of charge. However, an internet connection is needed, either via 3G, Wi-Fi and/or ADSL. The data cost is for the user’s personal account.​

General IT Service costs​

Feedback