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Service Catalogue > Network Connectivity > Conferences (Workshops)

​​​APPLY FOR THIS SERVICE

Bookings 3 weeks in advance by sending an e-mail request to help@sun.ac.za with the following information:
Date of the conference
Location
Number of delegates

FUNCTIONS AND FEATURES
  • Adhoc network/internet access is readily available for the hosting of conferences/workshops.
  • Allows access to basic network services and/or internet
  • Service accommodates 20 delegates per wireless access point (WAP)
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    ​​​SERVICE AND SUPPORT

    Service hours

    The service will run on the time(s) and venue(s) specified in the application.

    The service is dependent on other services, such as the network.

    Support hours

    Assistance and enquiries: IT Service Desk 021 8084367 or help@sun.ac.za. Onsite support at additional cost.

    Service Targets

    Restore service within 2 hours for a Severity 1 outage, within 24 hours for Severity 2 outage, and within 48 hours for a Severity 3 outage.

    Delivery Scope

    All affiliated campuses of Stellenbosch University

     
    COST

    R400-00 per day per wireless access point configured with the conference facility.

    There may be additional charges if temporary wireless access points need to be installed.

    General IT Service costs​

    ​​​CONTACTS

    Contact@ITservices

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