Tariff A @ R0.02/MB: Monday-Friday: 08h00-23h59
Tariff B @ R0.01/MB : Monday-Friday: 00h00-07h59, as well as Saturdays and Sundays.
Traffic to and from your computer is logged through Inetkey and calculated according to a specific tariff structure. Internet users receive a weekly e-mail sstatement with the previous week's internet usage. A summary of your internet account can also be viewed online.
Costs are levied each month from the departmental cost point as specified at registration. If the cost point changes, please e-mail email@example.com with the US number, username, current cost point, new costpoint and administrative contact person (Only e-mail enquiries will be attended to.)
If you have a query regarding the usage on your internet account, send a complaint within 14 days to firstname.lastname@example.org. The cost of an enquiry is R200.00 per enquiry. If an error is found, the administrative fee will not be levied.